How We Help Retailers Achieve Their Environmental Ambitions Through Lighting
Retailers worldwide are stepping up to ambitious climate targets, driven by increasing expectations from customers, regulators, and investors. Many are striving to meet standards such as B Corporation certification, making emission reduction both an environmental and commercial priority.
While lighting may not always be the first area people consider, it offers one of the fastest and most effective opportunities to reduce environmental impact.
At Fagerhult, we know light matters. Lighting accounts for 15% of global electricity consumption. However, by implementing smart lighting solutions, in combination with the latest LED technology, energy use can potentially be reduced by up to 90%. It is common for 90–95% of a luminaire’s total lifecycle greenhouse gas emissions to come from its usage phase. That’s why we focus on innovative technology and knowledge-sharing to help retailers optimise their lighting.
Lighting and Emissions: Scope 2 and Scope 3
Lighting plays a key role in both Scope 2 and Scope 3 emissions, which are part of the Greenhouse Gas (GHG) Protocol, the international standard for measuring and managing carbon footprints. The protocol divides emissions into three ‘scopes’ to help businesses understand where their emissions originate and how to address them effectively.
Scope 2 covers the indirect emissions from the electricity, steam, heat, or cooling a company purchases and uses, while Scope 3 includes all other indirect emissions from activities such as the production of purchased goods, transportation, and waste.
“When a retailer looks at their emissions, lighting directly affects both Scope 2 and Scope 3. Scope 2 covers the electricity their stores use every day. Scope 3 includes purchased goods, such as luminaires, and their embodied carbon. We can help them to reduce both.” Niclas Thulin, Sustainability Manager at Fagerhult
Helping Retailers Reduce Scope 2
Scope 2 emissions are often the easiest to measure — and the fastest to reduce. By upgrading to efficient luminaires, retailers cut electricity bills while shrinking their carbon footprint.
Controls and sensors can add further savings, particularly in back-of-house areas. “If you add a sensor, you can cut energy use in that area straight away,” Niclas notes. Sensors in dressing rooms, for example, ensure lights are only on fully when the room is occupied and dimmed when not in use, preventing unnecessary energy use.
Supporting Scope 3 and Responsible Sourcing
For many retailers, Scope 3 emissions — those associated with the purchase of goods and services — represent the biggest challenge. This is also where transparency matters most, especially for those on the path to B Corp certification.
To help, Fagerhult produces Environmental Product Declarations (EPDs) in-house with our own life cycle assessment (LCA) experts. These third-party reviewed documents set out the environmental footprint of each product, including embodied carbon. They provide retailers with credible data for their own reporting, and a trusted basis for comparing options.
“An EPD helps our clients make informed choices,” says Niclas. “By choosing products with a lower footprint, they can reduce Scope 3 emissions from purchased goods.”
Many retail lighting products are being designed to use fewer resources. They are becoming smaller and lighter year by year, reducing material use while maintaining performance.
We are constantly developing our products to minimise resource use and waste, while increasing the share of recycled and renewable materials. For example, several of our luminaires already incorporate high levels of recycled aluminium or renewable materials, with some product families using 75% post-consumer recycled aluminium. These choices make a measurable difference when used in high volume.
Designing for the Future
Our ambition is not only to make products efficient today but also adaptable tomorrow. We are working to design luminaires that are easier to upgrade, repair and eventually reuse.
“We are working on making products more modular and easier to disassemble. That means they can be upgraded in the future, extending their life and lowering the total footprint,” Niclas explains.
A good example is our ReLight programme, a circular initiative focused on reuse. By upgrading end-of-life luminaires and materials, we integrate new technology to extend their lifespan. Since the introduction of ReLight, we have reused more than 15,000 luminaires, making sure that we use our planet’s resources in the most efficient way.
This way of thinking supports both circularity and responsible growth. It also reflects our philosophy: to always do our best; to act in a responsible manner; to treat people well; and to continuously lower the impact on the environment.
Shared Responsibility, Shared Progress
Niclas’s own path into sustainability was shaped by a belief that industry must play its part. “During my studies, I became convinced that if we are going to achieve a sustainable society, companies must act. A large responsibility lies within industry, and I wanted to contribute to that,” he recalls.
That sense of responsibility runs through Fagerhult. We are aiming for a 70% reduction in Scope 1 and 2 emissions and a 30% reduction in Scope 3 by 2030, with net zero across our value chain by 2045. These are ambitious goals, but we believe they are necessary.
For retailers, partnering with a supplier who takes sustainability seriously offers more than efficient lighting. It offers reassurance, credibility, and a chance to make real progress on environmental and social commitments — whether that is reporting to the Science Based Targets initiative, strengthening sustainability audits, or moving towards becoming a B Corp.
As Niclas concludes: “Retailers can make real progress by looking at their lighting – in terms of both energy use and material choices.”
Take the Next Step
Lighting gives retailers a fast, visible way to cut emissions, reduce costs and support long-term goals. By partnering with Fagerhult, retailers gain:
- Immediate reductions in energy use and emissions (Scope 2).
- Credible, transparent data to strengthen sustainability reporting and reduce Scope 3 emissions from purchased goods, supporting B Corp readiness. A partner whose own targets are aligned with the Paris Agreement and United Nations’ Agenda 2030.
Lighting is an essential part of every store, and it is also a powerful lever for change. By working with Fagerhult, retailers can reduce emissions, save energy, and take meaningful steps towards their environmental goals.
Ready to reduce your Scope 2 and 3 emissions? Get in touch with Fagerhult to discuss how we can support your next retail project.
Our view in sustainability - Good light through the years.
Times change but people stay the same. We gather around light. Since 1945, we have been creating lighting for work, creativity, and well-being; in harmony with natural light and through smart technology that follows human needs. We create the right light in the right place – when it is needed. With good light in focus, we look ahead to protect our environment and the prospects of future generations. We take responsibility for minimising our own climate impact, and we gladly share our knowledge with others. Through carefully balanced decisions and wise economic priorities, we can create opportunities, innovations, and solutions that provide light today – and in the future.
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Designing Lighting for Changing Bodies and Minds
Buildings are often designed around a fixed idea of the “average” user, but in reality, people are anything but fixed. Our vision evolves with age, and our cognitive needs shift throughout the day. Hormones, health, neurodiversity, stress, screen use and circadian rhythms all influence how we experience light. Recognising these differences can help buildings better serve the people who use them. With increasing emphasis on people-first environments, lighting is no longer viewed solely as a technical requirement but as a dynamic design tool that can respond to human needs. Designing lighting – whether for workplaces, or education settings – means recognising that bodies and minds change, and that our built environments must adapt alongside them. We Don’t Experience Light the Same Way Forever A simple reality sits at the heart of human-centred lighting design: a 20-year-old and a 60-year-old do not perceive light in the same way. As we age, our eyes typically need more light to see clearly and comfortably. A 40-year-old may require around twice as much light as a 20-year-old for comparable visual clarity, while a 60-year-old may need four times as much. Yet many lighting standards are effectively based around the visual needs of a typical 40-year-old. In reality, building occupants span a far wider age range, each with different visual requirements. Colours may appear different, contrast becomes harder to detect, and glare often feels more distracting with age. Light that feels bright and comfortable to one person may feel harsh or insufficient to another. When lighting is designed only to meet minimum standards, these differences can leave some people comfortable while others struggle to see or experience fatigue. Designing for an “average” user, therefore, risks excluding many of the people who actually occupy a space. Changing Bodies: The Biological Dimension Human physiology shapes how we experience light throughout our lives. Lighting affects not only how we see, but how we feel, think and function. Ageing eyes typically require higher light levels and better contrast for comfortable visibility, whilst careful glare control becomes increasingly important to prevent visual fatigue. Hormonal changes can also influence light sensitivity and comfort. For example, people experiencing menopause may report increased sensitivity to light, fatigue and sleep disruption – all of which can affect well-being and productivity in the workplace. Circadian rhythms add another dimension. Modern lifestyles often involve long hours indoors, extended screen exposure and reduced access to natural daylight. Lighting that supports the body’s natural rhythms can help regulate alertness, mood and sleep patterns. This is where Human Centric Lighting (HCL) plays an important role. By considering the biological effects of light – including melanopic stimulation and the changing patterns of natural daylight – designers can create lighting environments that support both visual and physiological well-being. In this context, lighting becomes more than illumination; it becomes a subtle regulator of comfort, well-being, and daily rhythm. Changing Minds: Cognitive and Psychological Needs Lighting also plays an important role in cognitive and emotional experience. In workplaces and educational environments, lighting can influence concentration, stress levels and mental fatigue. The widespread use of digital screens means people frequently shift their focus between monitors, paper and the surrounding environment – placing new demands on lighting balance and contrast. Growing awareness of neurodiversity is also changing how designers approach sensory environments. Individuals with conditions such as autism, ADHD or dyslexia may experience sensory input differently, meaning lighting that feels neutral to one person may feel overwhelming to another. Recent research found that some users prefer lower light levels, reduced glare or warmer colour temperatures to minimise sensory stress. Flicker, reflections and uneven brightness can also contribute to discomfort or distraction. This does not mean there is a single “correct” lighting condition. Instead, it highlights the importance of flexibility and user choice. Designing for Variability, Not Uniformity If people experience light differently – and if those experiences evolve – then lighting design should not focus on uniformity, but adaptability. Traditional lighting schemes often aimed for consistency: evenly distributed illuminance, fixed colour temperatures and static lighting conditions throughout the day. Today, human-centred design increasingly recognises that spaces benefit from a custom lighting system. Lighting systems can support this through: Adjustability – allowing brightness and colour temperature to change Zoning – enabling different areas to support different activities Personal control – allowing individuals to tailor lighting to their needs Temporal change – aligning lighting conditions with natural daylight rhythms Visual hierarchy – guiding movement and attention through contrast Systems such as Organic Response enable these principles in practice. By integrating sensors directly into each luminaire, Organic Response enables lighting to continuously respond to occupancy and daylight levels throughout a space, with each fitting communicating with the ones around it, enabling localised dimming, adaptive zoning, and responsive lighting scenes without the need for complex central programming. This distributed intelligence means lighting can automatically adjust to changing conditions, support daylight-led rhythms and provide the flexibility needed for different activities and user preferences. In essence, it shifts lighting from something static and uniform to something that quietly adapts to the people and spaces it serves. The Architectural Responsibility Human-centric lighting works best when integrated into the architectural concept from the earliest stages of design. Daylight strategy, interior finishes, ceiling heights, surface reflectance and spatial planning all influence how light is experienced. Successful projects therefore require collaboration between architects, lighting designers, engineers and clients – including engagement with end users – to ensure lighting supports the wider spatial vision. This approach is becoming increasingly important as societies age and awareness of diverse user needs grows. Buildings must accommodate a broader range of visual and cognitive experiences than ever before. Designing for People Ultimately, the goal of lighting design is not simply to illuminate architecture, but to support the people who inhabit it. As people age, their sensory preferences evolve, lighting that recognises these realities can help create spaces that feel comfortable, supportive and intuitive to use. By moving beyond the idea of the “average” user and embracing variability, lighting systems can play a vital role in creating environments that reflect the diversity of human experience. And in doing so, lighting becomes one of the most powerful tools available for shaping truly people-centred spaces. Want to explore how lighting can support changing human needs? Get in touch with us to learn more about how we can help create more comfortable and inclusive environments.
Holland & Barrett’s Award-Winning Experience Store
Holland & Barrett’s Cardiff store represents a new approach to retail, combining traditional shopping with health services and wellbeing experiences such as yoga sessions, health checks, blood tests,. Recognised across the sector, the store won the New Store Game Changer award at the Retail Gazette Awards, the Best New Store Award – Small/Medium at the Retail Week Awards 2026, and was named Store of the Month by the Institute of Grocery Distribution. Fagerhult played a role in bringing this concept to life, providing lighting solutions to help realise the client’s vision of a human-centred wellness and retail space. Store Concept and Design The Cardiff store is a major step in Holland & Barrett’s strategy to become a purpose-led wellness destination. The store was designed to evoke a feeling of calm and comfort, while remaining accessible and encouraging self-guided discovery of products and services. image 1 h&b Fagerhult’s role was to provide lighting that supported the design, ensuring visual comfort and product clarity while adapting to the needs of each space - from retail areas to consultation rooms and the Wellness Studio. Fagerhult worked closely with the client and creative agency Syn to ensure the lighting complemented the store’s layout, materials, signage, and interactive features. Charles quote Wellness Studio The Wellness Studio at the rear of the store is the centrepiece of the wellbeing concept. Tunable white lighting allows the colour temperature to shift between cooler, energising tones and warmer, calming light. RGBW in-ground luminaires add colour and support different moods for yoga, pilates, and other activities. Lighting scenes are controlled via dedicated scene controllers, allowing instructors to adjust settings manually depending on the session. “This area was really exciting to work on,” says Charles. “For sessions like yoga, the tone of light is important. Being able to adjust warmth and colour helps support the activity taking place. The ability to change light to suit the activity makes the space feel dynamic and responsive. It brings an extra layer to the experience and really supports the wellbeing focus of the studio.” Image 2 h&b Dave's quote Supporting the Customer Journey Through Light Lighting plays a key role in attracting customers into the store. As Charles explains, “From the street, the entrance is designed to stand out, using illuminated signage and a large digital display to draw attention and encourage people inside.” Inside, the layout is long and relatively narrow, with clear views towards the rear of the store where the Wellness Studio is located. Streamer Mini Twin luminaires were installed throughout the retail areas. The twin-head design of these spotlights helped to reduce installation time and costs, while providing flexibility across different zones. Integrated dip switches allow the luminous output to be adjusted, making it possible to increase the light in a specific area or brighten the entire store if it feels too dark. image 3 h&b “The Streamer Mini Twin is an extremely efficient fitting, meaning energy efficiency is built into the lighting scheme,” says Dave. Each bay is carefully illuminated with dedicated fittings aimed at product headers and shelving, keeping the focus on merchandise rather than surrounding surfaces. “The lighting is designed so that shadows fall on the floor, not the products,” says Charles. “That way, attention stays on the merchandise, and the space isn’t over-lit.” Consultation and Testing Areas Consultation and testing rooms within the store were lit to higher levels to support clinical tasks and visual clarity. These spaces required a more neutral and functional lighting approach to ensure comfort and accuracy during health checks. h&b image 4 Collaboration and Delivery Fagerhult worked alongside Syn and the wider project team during the design and delivery stages, particularly around the Wellness Studio and specialist areas. Coordination across disciplines helped ensure the lighting responded to both the spatial design and operational needs of the store. All luminaires were held in UK stock and delivered within short lead times, supporting the project programme and Holland & Barrett’s wider store investment plans. “Delivering reliably and on time is essential,” says Charles. “It allows the client to progress with confidence.” image 5 Recognition The day before the store opening, the client gathered designers, installers, and suppliers to celebrate the completed store and acknowledge everyone’s contribution. “It was really rewarding to see everyone so pleased with the outcome,” says Dave. “The Wellness Studio, with its adjustable lighting, was particularly well received and made a real impact on everyone.” “It was a real team effort,” adds Charles. “We worked closely with Syn and the wider project team to ensure the lighting complemented the design and operational needs. The recognition the store has received, including the New Store Game Changer award and being named Store of the Month, shows that this collaboration really paid off. Seeing the store completed and hearing the client’s feedback made it clear the lighting delivered exactly what was needed.” Explore how Fagerhult can help you transform your retail and wellbeing environments; get in touch today.